RingCairn workflow

From missed inquiry to a clear next step.

See how a phone-provider event can become a structured HVAC lead, then review the consent-aware follow-up and customer request steps.

Step 1 · Provider event

The provider reports the missed inquiry.

When configured, a phone provider can POST a missed_call or after_hours event to RingCairn. That event can be mapped into a structured lead for the HVAC inbox. This demo is not connected to a provider.

DEMO-1042Fictional

Missed call

event_type: missed_call

Illustrative phone-provider webhook event · Oct 6, 2026 · 3:18 PM ET · sample

DEMO-1043Fictional

After-hours inquiry

event_type: after_hours

Illustrative phone-provider webhook event · Oct 7, 2026 · 9:14 PM ET · sample

Step 2 · HVAC inbox

Select a fictional lead to review.

Sample records · not a live inbox

Fictional lead · DEMO-1042

Jordan Example

Missed call

Phone: 202-555-0147
Email: jordan@example.invalid
Service: Repair
Urgency: Same day
Event source: Phone-provider webhook · sample
Event type: missed_call
Event time · fictional: Oct 6, 2026 · 3:18 PM ET · sample
Service area: Sample service area
Inquiry summary: Furnace is not heating; homeowner asked for a same-day response.

Email follow-up consent

Opted in · sample

Email opt-in recorded in this sample. This is fictional consent data and does not authorize sending a real message.

This local control only changes the sample preview; it sends nothing.

Step 3 · Customer request

Preview a useful next step.

A customer can request an appointment window or a quote. An appointment request is not a confirmed booking; the HVAC team follows up about availability.